These Supply and Payment Terms and Conditions, together with any associated credit application and accepted price quote, constitute the full agreement between the parties on this subject, superseding any prior agreements or understandings, whether written or oral. An order becomes legally binding only when confirmed in writing by EnvisionTex Any agreements or modifications to orders between customers and EnvisionTex employees are only valid when acknowledged in writing by EnvisionTex management.

All of our pricing is charged in USD. The displayed prices include the cost of the product, shipping and tax.

Should a specific delivery date be agreed upon, the customer is responsible for ensuring that EnvisionTex receives all required designs and computer files well in advance to facilitate order processing. By providing printed data, the customer confirms that there are no violations of copyrights, trademarks, or other proprietary rights of third parties. If such a violation occurs, the customer agrees to indemnify and hold EnvisionTex harmless from all related claims. All drawings, drafts, provisional templates, films, computer files, or other design materials produced by EnvisionTex for the order are the property of EnvisionTex and may only be shared with third parties with the explicit approval of EnvisionTex.

If items are produced using customer designs, EnvisionTex will reproduce these designs as accurately as possible. EnvisionTex reserves the right to make minor deviations in color or representation due to technical limitations of textile printing and differences in colors on various types of background materials. Such deviations do not provide grounds for canceling an order, refusing delivery, or withholding payment. This also applies to unavoidable deviations between pre-production samples and series production. All digitally printed orders will be provided with exact quantities. Deviations in width and length of +/- 7% are unavoidable due to technical production processes and do not constitute grounds for canceling an order, refusing delivery, or withholding payment.

For international shipments, EnvisionTex will not be liable for clearance delays.

The supply periods quoted and prescribed are non-binding, unless EnvisionTex has provided an express written guarantee to adhere to the delivery period. The quoted supply date generally refers to the date of shipment from EnvisionTex or its manufacturing facility. All goods are shipped at the expense and risk of the customer. The customer is responsible for all transportation and packaging costs. EnvisionTex will not be liable for delays in production or supply, or if production or supply becomes impossible due to reasons beyond EnvisionTex’s control, such as the customer’s failure to provide necessary materials or drawings in a timely manner. EnvisionTex reserves the right to make partial deliveries and invoice for the items actually delivered. We also reserve the right to adjust shipping methods based on production volume to meet your delivery date, without refunding production or shipping charges.

All products sold by EnvisionTex are warranted to be of top quality and shipped in the shortest possible time. If a quality issue arises when receiving the products, first, please check whether the outer box is damaged. If there is any damage to the outer box, please promptly take photos of the damaged box and products. If the outer box is not damaged, please take photos of the damaged products. Please submit a dispute with a description of the issue and photos of all damaged products when you receive the products and find the damages. After receiving photos related to the quality problems, EnvisionTex will make compensation for the damaged products after verification.

If the claim is judged not to be a manufacturing defect, EnvisionTex will notify the customer. If the customer chooses to have us repair and/or replace the damaged product, the customer is responsible for all costs (including shipping). Claims not covered under the warranties include, but are not limited to:

Failure to follow provided assembly instructions, disclaimers, and/or warnings
Normal wear and tear, including standard fading time of printed products
Misuse and unauthorized alteration of the product or hardware
Vandalism, loss, or theft
Damage during transportation
Natural disasters, storms, inclement weather, harsh winds
Prints or hardware used with items not sold or produced by EnvisionTex

All goods supplied to the customer remain the property of EnvisionTex until all outstanding invoices are paid in full. EnvisionTex maintains a lien on these goods until such payment is received. The customer may resell the goods under the condition that their financial status remains stable and that EnvisionTex is notified beforehand. The customer hereby transfers to EnvisionTex any and all rights related to the resale of these goods. Should a resale and transfer occur, the customer agrees to fully cooperate with EnvisionTex and provide all necessary information and documentation upon EnvisionTex’s request.

In the event of a breach of contract, EnvisionTex’s liability is limited to the foreseeable losses, up to the total amount of the purchase price. EnvisionTex will not be held liable for damages resulting from circumstances beyond its control, including but not limited to, improper handling or installation, extreme weather conditions, vandalism, accidents, or acts of nature.

The customer authorizes EnvisionTex to record and process personal or corporate data in a secure database for EnvisionTex's exclusive use. This information will not be shared with third parties unless the customer provides written consent or a court order mandates it.

If the customer defaults under these terms and conditions and EnvisionTex takes legal action to collect the account, the customer will be responsible for EnvisionTex’s reasonable attorney’s fees, court costs, service fees, and any bond or lien costs.

If the customer is a partnership or sole proprietor rather than a corporation, the principal owners of the business will act as guarantors for the account and will remain personally and individually liable for any debts incurred.

You have the right to access and update your personal information. You can do this via email or phone. When contacting us, please include your name, address, and/or email address. Please note that EnvisionTex is not responsible for the content or privacy practices of any third-party websites linked from EnvisionTex's website.

The materials and services on this site are protected by copyright and other intellectual property laws. Unauthorized use of these materials or services may violate such laws. Except as expressly stated herein, EnvisionTex and its suppliers do not grant any rights under patents, copyrights, trademarks, or trade secrets related to the materials and services provided.

Except as specifically permitted, no part of the information or documents on this site may be reproduced in any form or by any means without the prior written permission of EnvisionTex.

The trademarks, logos, and service marks ("Marks") displayed on this site are the property of EnvisionTex. You may not use these Marks without the prior written consent of EnvisionTex or the respective third party that owns the Marks. EnvisionTex and the EnvisionTex logo are trademarks of EnvisionTex.

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